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Instant for instant-book properties. For request-only properties, hosts typically respond within 24 hours.
We accept all major credit/debit cards (Visa, MasterCard, Amex) and sometimes PayPal.
No. Each reservation must be paid using a single payment method.
Go to “Account Settings” and then “Payment Methods”. You can edit or remove saved cards there.
You are charged once the host accepts your request. For instant-book, you’re charged immediately.
Booking Questions
No. To change dates or details, you must cancel the pending request and submit a new one. All cancellations are non-refundable as per our policy.
Go to “Your Trips”, select the request, and click “Cancel”. Any payment collected upon the host’s acceptance is non-refundable upon cancellation.
You are charged once the host accepts your request (or immediately for instant-book). This charge is non-refundable if you later cancel.